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Apple Cell Phone 885909741670-885909741670
  • Apple iPhone 5c Single Thumbnail
  • Apple iPhone 5c Front Thumbnail
  • Apple iPhone 5c All Thumbnail

Apple® iPhone® 5c
Manual & User Guide

Find the Apple iPhone 5C phone user guide. View video tutorials, Apple iPhone 5C manuals, FAQs, get support and more.

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Apple® iPhone® 5c FAQs & Guides

  • Interactive Tutorials

    Want to know everything there is to know about this phone? Learn everything - from setting up your email to managing all of your games and applications.

    Launch tutorials
  • Phone FAQs

    Find answers to all your questions. Get the most out of your Boost Mobile® phone; no-contract plan and add-ons. Even get helpful tips about your account and payment options.

    Does iPhone 5c work on the Sprint 4G LTE network?

    Yes, iPhone 5c works on both the Nationwide Sprint 3G Network and the growing Sprint 4G LTE Network (available in over 150 markets and counting).

    Will iPhone 5c on Boost Mobile support simultaneous voice and data?

    Yes. iPhone allows this over Wi-Fi.

    Does iPhone 5c on Boost Mobile work overseas?

    iPhone 5c on Boost Mobile does not work on other carriers/networks overseas. It works on Sprint's Nationwide Network.

    Does iPhone 5c come with a UICC Card (also referred to as SIM Card)?

    Yes. Every iPhone 5c sold by Boost Mobile comes with a UICC Card that must be inserted into the device. You will be asked to enter the phone's serial number and ICC ID during the first few steps of the online activation process. Use the UICC ID you find on the phone and the packaging.

    For more information on the UICC Card, please see our FAQs.

    What does the UICC or SIM card do?

    A UICC card (sometimes also referred to as a SIM card) is the physical smart card that allows the phone to access the LTE network. For Boost Mobile phones, that is its sole purpose - to connect the phone to the Sprint 4G LTE network. It does not store contact information, or music, or downloads. It doesn't store personal data of any kind. Important information like that is stored on the phone itself in the phone's internal memory or on iCloud if you choose that option with Apple. And your phone won't work without the UICC card.

    What if I remove or lose my UICC Card?

    Please do not remove the pre-inserted UICC card from the phone! If you do, the phone will not work. If you accidentally lose the UICC card, you will have to call us to ask for a replacement because it's hard to find a retailer that will carry the exact one needed for your iPhone 5c. Also, you should know that your phone won't work until we can get the UICC card to you. Our best advice is, once you put it in the phone; leave it in the phone so it can do its job!

    If you lose your card, call Boost Mobile Customer Service at 1-866-402-7366 to order a new UICC card.

    For more information on the UICC Card, please see our FAQs.

    Is a Mobile Hotspot available for iPhone 5c with Boost Mobile?

    No. There is not an option to turn your phone into a Mobile Hotspot at this time.

    Is AppleCare+ available for iPhone 5c and iPhone 5s with Boost Mobile and how do I enroll?

    Yes, AppleCare+ is available for iPhone 5s and iPhone 5c with Boost Mobile. For the details on AppleCare+, please check out http://www.apple.com/support/products/iphone.html. To enroll in AppleCare+, after you activate your iPhone 5s or iPhone 5c with Boost Mobile, please call Boost Mobile Customer Service at 1-866-402-7366.

  • Boost Mobile Support & FAQs

    Find answers to all of your questions about your no-contract plan and add-ons. You can even get helpful tips about your account and payment options.

    Learn more

Downloads/
Software Updates

  • There are no software updates at this time

User Manuals

 

GENERAL TERMS: Prices, offers and programs are subject to change without notice and not available in all markets/retail locations or for all phones and are subject to change. Offers are contingent on device selection. State and local sales taxes & fees may apply when adding funds to your Boost account. Text to 3rd parties for content and promotions may result in additional fees. Directory Assistance: interactive voice response services only. Email and Instant Messaging: available on select phones only. Domestic Coverage: Coverage is not available everywhere. Data and voice experience differs by network and by device selected; mobile broadband speeds only available with CDMA Series handsets with EVDO capabilities. CDMA Series: Nationwide Sprint Network for voice service reaches over 281 million people; domestic coverage includes the 48 U.S contiguous states, HI, DC, PR, and US VI. Sprint 3G Network for data service reaches over 276 million people. Sprint 4G (WiMAX) Series: Sprint 4G (WiMAX) network reaches over 70 markets on select devices. Unless otherwise noted, Boost 4G devices will only work on the Sprint 4G (WiMAX) network, not the Sprint 4G LTE network. Not all services available on 4G and coverage may default to 3G/1xRTT where 4G is unavailable. Throughput Speeds: Boost Mobile reserves the right, without notice, to limit throughput speeds when monthly data usage exceeds 2.5 GB. When a Mobile Hotspot plan is purchased, the data usage limit is combination of phone and Mobile Hotspot usage. Connectivity dependent upon compatibility and speeds may vary. Customers will continue to have data access but maximum speeds may be limited to 3G speeds of 256Kbps or below for the remainder of the monthly plan cycle. During this time, customers may experience slower page loads, file downloads, and degraded streaming media. Throughput speeds will be restored when your new monthly plan begins. International: International services extra. 3rd Party Content: Subscribers may purchase mobile content from Boost and also from 3rd parties on a one-time or recurring basis. Content fees will be deducted from subscriber's account balance. Subscribers are responsible for all content purchased including content purchased by others authorized to use devices on the account. Call care for information on usage controls (e.g., account blocking tools or similar features). Other Terms: Additional fees apply for number changes and market transfers. A nonzero prepaid credit balance is required at all times to access any services not included in your plan (excluding 911 and Boost Customer Care); balance cannot exceed $300.