GENERAL SERVICE TERMS: These terms are subject to the Boost Mobile General Terms and Conditions. Rates effective as of 3/7/2013. Prices, offers & programs are subject to change without notice & are not available in all markets/retail locations or for all phones. Offers are contingent on device selection. State and local sales taxes & fees may apply when adding funds to your Boost account. Text to 3rd parties for content & promotions may result in additional fees. Directory Assistance: $1.29/call plus standard airtime rates (as applicable); Interactive voice response services only. Email & Instant Messaging: Available on select phones only. Calls to your voicemail are charged at the rates set forth in your plan. Standard airtime rates apply when initiating/receiving calls through the call waiting feature. Other surcharges may apply. Domestic Coverage: Coverage not available everywhere. Data & voice experience differs by network & by device selected. Our services will only work with our phones – not all services are available with all phones or on all networks. CDMA Series: Nationwide Sprint Network for voice reaches over 282 million people; domestic coverage includes the 48 U.S contiguous states, HI, DC, PR, & US VI. Sprint 3G Network for data reaches over 278 million people. Sprint 4G WiMAX Series: The Sprint 4G WiMAX network reaches over 70 markets on select Boost 4G devices. Sprint 4G LTE Network: The Sprint 4G LTE network is available in over 49 markets and counting. Unless noted, Boost Mobile 4G LTE devices do not operate on the Sprint 4G WiMAX network & Boost Mobile 4G WiMAX devices do not operate on the Sprint 4G LTE network. Not all services available on 4G and coverage may default to 3G/1xRTT where 4G is unavailable. International Services: Int’l services extra. International calls made to destinations not included in int’l connect add-ons will be subject to additional charges. Messaging (Text & Multimedia) and content: Standard message rates are charged when a text or multimedia message is sent or received, whether read or unread, viewed or unviewed, solicited or unsolicited. 3rd Party Content: Text to 3rd parties for content and promotions may result in additional fees. Subscribers may purchase mobile content from Boost Mobile storefronts & also from 3rd parties on a one-time or recurring basis. Content fees will be deducted from subscriber’s account balance. Subscribers are responsible for all content purchased including content purchased by others authorized to use devices on the account. Call care for information on usage controls (e.g., account blocking tools or similar features). Other Terms: Offers not available for all plans & are subject to change. Additional fees apply for number changes & market transfers. A $10 reactivation fee will apply if your account is cancelled. A nonzero prepaid credit balance is required at all times to access any Boost services not included in your plan (excluding 911 and Boost Customer Care); balance cannot exceed $300.
Pay As You Go (“PayGo”): Voice: 20¢/minute. Text Messages: 20¢/message. Multimedia Messages: 25¢/message. Web: 50¢/day. 411 Directory Assistance: $1.29/call + airtime; interactive voice response services only. Email: $0.99/day when used; available on select phones only. Instant Messaging: $0.99/day when used; available on select phones only. Voice: Voice calls are rounded up to the next minute. Outbound voice calling rates are based on the geographic location of the cell tower connecting calls and inbound voice calling rates are based on the customer’s home calling area, which may impact rates that vary based on time of day (e.g., nights and weekends). Text and Multimedia Messages: Standard message rates charged for sent/received messages, whether read, unread, viewed, unviewed, solicited, or unsolicited. Wireless Web: Subscription fee charged daily regardless of usage unless customer calls Customer Care to deactivate. Other Terms: Add money to your account once your balance gets low or at least once every 90 days to keep your service active, or you will lose any funds in your account and your service will be interrupted. Once your account hits a zero balance you will have 60 days to add money to your account to keep your account and service active. Otherwise your account will be cancelled and you will lose your telephone number. If your account is cancelled, a $10 reactivation fee will apply.
OTHER GENERAL SERVICE TERMS: UNLIMITED USE DOES NOT MEAN UNREASONABLE USE. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another Boost Mobile customer’s use of our service or disproportionally impacts Boost Mobile’s network resources. Boost Mobile reserves the right, without notice or limitation, to terminate individual calls, or, after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if Boost Mobile, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Examples of Prohibited Voice Uses: Boost Mobile voice services are provided solely for live dialogue between, and initiated by, two individuals for personal use & as otherwise described in this policy. Boost Mobile voice services may not be used for any commercial or other similar purposes including, but not limited to, (1) conference calling; (2), monitoring services; (3), data transmissions; (4), transmission of broadcasts; (5) transmission of recorded material; (6) interconnection to other networks; (7) telemarketing; (8) autodialed calls; (9) other commercial uses; or other connections that do not consist of uninterrupted live dialogue between two individuals. Examples of Prohibited Data Uses: Boost Mobile data services are provided solely for purposes of web browsing, messaging, and similar data activities. You may not use the data service: (1) with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions, including, but not limited to, disproportionate web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections, peer-to-peer (P2P) file-sharing applications broadcast to multiple servers or recipients such that they could enable "bots" or similar routines; (2) as a substitute or backup for private lines or frame relay connections; (3) to send or receive unusually high numbers of messages; (4) to engage in atypical web usage behaviors; (5) for any activity that adversely affects the ability of other people or systems to use either our wireless services or other parties' Internet-based resources; and (6) for any other reason that, in our sole discretion, harms our network. Unlimited Use Plans: If you subscribe to rate plans, services or features that are described as “unlimited”, you should be aware that such unlimited plans are subject to these Boost Mobile Prohibited Network Uses and Boost Mobile’s General Terms and Conditions.
Throughput Limitations With all plans, certain video data (Adaptive Protocol Video) will be limited to 600Kbps, which may impact video quality and performance. See boostmobile.com/networkmanagement for details. With select plans and product offers, Boost Mobile will reduce throughput speeds when monthly data usage exceeds 2.5GB/month. Customers will continue to have data access but maximum speeds (including adaptive protocol video) may be limited to 3G speeds of 256Kbps or below for the remainder of the monthly plan cycle. During this time, customers may experience slower page loads, file downloads and degraded streaming media. Throughput speeds will be restored when your new monthly plan begins.
Network Management and Performance: For important information on Sprint's network management tools, policies and other related information, please visit Sprint.com/networkmanagement. To review legal, federal and state regulatory and other consumer notices, including, but not limited to, Puerto Rico complaint procedures, please visit boostmobile.com/support/services-policies/legal-regulatory-consumer-resources/.