Support / Contact Customer Care


Help is only a click away if your question falls into one of these popular categories.

Have a question? You're probably not the only one. Check out our list of frequently asked questions. Can't find what you're looking for? Our customer service agents are waiting to hear from you.

By Email

Complete the info below and we will contact you within 12 hours, if not before. Please note that you must know the account Security PIN to make any changes.

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By Phone

Business hours:

Mon-Fri: 4am - 8pm PST
Sat & Sun: 4am - 7pm PST

General Support:

1-866-402-7366

Report Abuse:

To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child pornography, email us at abuse@sprint.net. To make a report concerning child pornography, use the following Web link: https://www.sprint.net/index.php?p=support_ce_request

www.sprint.com/accessibility

Please be aware that, although this web form is encrypted, any email correspondences that may result from your inquiry will not be encrypted. Boost Mobile may email your account information to you when pertinent to your email inquiry. By submitting this web form, you agree to indemnify and hold Boost harmless from any unauthorized access, use or disclosure of any account information that is emailed pursuant to your inquiry. Moreover, you are responsible for securing your own email account to help prevent any unauthorized access, use or disclosure of any account information that may be provided to you pursuant to your inquiry.