As more and more people across the country are being impacted by the coronavirus (COVID-19),we want our customers, employees and communities to know that during this very difficult time, Boost Mobile is putting in place the following measures to help customers impacted by this unprecedented event. The health and safety of our customers and retail employees is our No. 1 priority. We also know you are relying on your Boost Mobile service to stay connected to friends and family. If you need support with your account due to unexpected financial impacts we may be able to assist in some cases, please contact us.

Additionally, we are ensuring you have everything you need:

Starting March 18:

  • Customers will automatically receive complimentary international calling rates from the U.S. to the countries listed below through April 30, 2020.
  • Until 4/30, complimentary calls ($0 rated) can be made to the following countries.
Argentina France Liechtenstein Poland Slovakia
Austria Germany Lithuania Portugal Slovenia
Belgium Greece Luxembourg Qatar S. Africa
China Hungary Malta Republic of Ireland S. Korea
Czech Republic Iceland Monaco Romania Spain
Denmark India Netherlands Russia Sweden
Ecuador Indonesia Northern Ireland San Marino Switzerland
England Iran Norway Saudi Arabia Vatican City
Estonia Italy Panama Scotland Wales
Finland Latvia Philippines Singapore  

 

  • Waiving reactivation fees for customers through April 30, 2020.

Starting March 21:

  • Customers currently on an unlimited data plan that includes Mobile Hot Spot with Boost Mobile, will automatically receive an additional 20 Gigs of mobile hotspot on their plans at no extra cost through April 30, 2020. No need to call care or update your account through boostmobile.com.
    • You will not see these extra Gigs added to your current Mobile Hotspot allotment. For information on how these additional Gigs will be allocated to your plan, please see the FAQ below.
  • Customers currently on a capped data plan (including WiFi Hotspot plans and Unlimited Plans without Mobile Hot Spot) with Boost Mobile, will automatically receive an additional 20 Gigs of data on their plans at no extra cost through April 30, 2020. No need to call care or update your account through boostmobile.com. If you want to add mobile hotspot check out our rate plans that include mobile hotspot.
    • You will not see these extra Gigs added to your current Data allotment. For information on how these additional Gigs will be allocated to your plan, please see the FAQ below.

How can I get support?

Read the full Boost Mobile COVID-19 Press Release.