This page provides convenient access to Boost Mobile’s consumer terms and conditions, policies, customer notices, regulatory information, and legal initiatives.
To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child exploitation, email us at report.acceptableuse.violations@dish.com.
To make a report concerning child exploitation, Use this form.
Forward spam messages to 7726. Learn More.
Terms applying to your use of our website. Learn more
Terms applying to your use of and access to our website and network. Learn more
Your Boost Mobile phone is covered under a limited warranty. Learn more
Your renewed Boost Mobile phone is covered under a 90-day limited warranty. Learn more
The materials available through this website and other websites owned or provided by Boost Mobile (individually and collectively, the "Website") are the property of Boost or its licensors, and are protected by copyright, trademark and other intellectual property laws. Learn more
These terms and conditions are part of your Agreement with Boost. Carefully read all of the parts of your Agreement, including the mandatory arbitration provision in which we both agree to mandatory arbitration that provides that (except for matters properly brought to small claims court) any claim, controversy, or dispute of any kind between you and Boost must be resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis. Learn more
Boost uses reasonable network management practices that are consistent with industry standards. Learn more
Boost is committed to protecting the privacy of our customers and we continue to be at the forefront of work addressing ongoing privacy concerns impacting the entire wireless industry. Learn more about Sprint's efforts to protect customer privacy and actions customers can take to protect their data. Learn more
Terms applying to your use of AutoPaySM payments. Learn more
Terms and procedures for returning handsets purchased through boostmobile.com. Learn more
The Step Up to the Mic Contest, powered by Boost Mobile® (the “Contest”), is open only to current full-time and part-time Boost Mobile employees, including corporate employees, in-store employees, dealers, and direct dealer partners (DDPs) who are eighteen (18) years of age or older at time of entry. Learn more
Information to help you make smart decisions about communications, products and services. Learn more
Information regarding targeted advertising. Learn more
The exhausting area code is split into two or three geographic areas, leaving the existing Learn more
Boost Mobile is committed to protecting the privacy of its customers. leaving the existing Learn more
Information about multiple users that is combined to form information about a group without identifying an individual user. leaving the existing Learn more
For law enforcement requests involving urgent and/or life threatening situations, please call 866-537-0911 or 973-292-8911
Contact information for subpoena requests seeking information prior to July 1, 2020
Phone: 1-800-877-7330
Fax: 816-600-3161 or 816-600-3111
Email: SubpoenaComplianceGroup@Sprint.com with the following subject line “Dish Subpoena”.
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Contact Information for subpoena requests seeking information after July 1, 2020
Email: boostsubpoenas@dish.com with the following subject line “Dish Subpoena”.
*Please note that these email box are for subpoena requests only. If you have a general inquiry or complaint, please call 1-833-502-6678 or chat with us on boostmobile.com