About Us 

Legal and Service Policies

This page provides convenient access to Boost Mobile’s consumer terms and conditions, policies, customer notices, regulatory information, and legal initiatives.

Report Abuse

To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child exploitation, email us at report.acceptableuse.violations@dish.com.

To make a report concerning child exploitation, Use this form.

Forward spam messages to 7726. Learn More.

Visitors Agreement

Terms applying to your use of our website. Learn more

Acceptable Use Policy

Terms applying to your use of and access to our website and network. Learn more

Warranty Policy

Your Boost Mobile phone is covered under a limited warranty. Learn more

Renewed Phone Warranty

Your renewed Boost Mobile phone is covered under a 90-day limited warranty. Learn more

Copyright Notice

The materials available through this website and other websites owned or provided by Boost Mobile (individually and collectively, the "Website") are the property of Boost or its licensors, and are protected by copyright, trademark and other intellectual property laws. Learn more

Consumer General Terms and Conditions of Service

These terms and conditions are part of your Agreement with Boost. Carefully read all of the parts of your Agreement, including the mandatory arbitration provision in which we both agree to mandatory arbitration that provides that (except for matters properly brought to small claims court) any claim, controversy, or dispute of any kind between you and Boost must be resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis. Learn more

Network Management

Boost uses reasonable network management practices that are consistent with industry standards. Learn more

Privacy Policy

Boost is committed to protecting the privacy of our customers and we continue to be at the forefront of work addressing ongoing privacy concerns impacting the entire wireless industry. Learn more about Sprint's efforts to protect customer privacy and actions customers can take to protect their data. Learn more


Terms applying to your use of AutoPaySM payments. Learn more

Return Policy

Terms and procedures for returning handsets purchased through boostmobile.com. Learn more

Step Up to the Mic Employee Contest Rules

The Step Up to the Mic Contest, powered by Boost Mobile® (the “Contest”), is open only to current full-time and part-time Boost Mobile employees, including corporate employees, in-store employees, dealers, and direct dealer partners (DDPs) who are eighteen (18) years of age or older at time of entry. Learn more

Customer Resources

Information to help you make smart decisions about communications, products and services. Learn more

About AdChoices

Information regarding targeted advertising. Learn more

Area Code Overlay Information

The exhausting area code is split into two or three geographic areas, leaving the existing Learn more

Advertising and Reporting Analytics Program

Boost Mobile is committed to protecting the privacy of its customers. leaving the existing Learn more

Privacy Policy Faqs

Information about multiple users that is combined to form information about a group without identifying an individual user. leaving the existing Learn more

Subpoena Contact Information