This page provides convenient access to Boost Mobile’s consumer terms and conditions, policies, customer notices, regulatory information, and legal initiatives.
To make a report concerning child exploitation, Use this form.
Forward spam messages to 7726. Learn More.
Terms applying to your use of our website. Learn more
Terms applying to your use of and access to our website and network. Learn more
Your Boost Mobile phone is covered under a limited warranty. Learn more
The materials available through this website and other websites owned or provided by Boost Mobile (individually and collectively, the "Website") are the property of Boost or its licensors, and are protected by copyright, trademark and other intellectual property laws. Learn more
These terms and conditions are part of your Agreement with Boost. Carefully read all of the parts of your Agreement, including the mandatory arbitration provision in which we both agree to mandatory arbitration that provides that (except for matters properly brought to small claims court) any claim, controversy, or dispute of any kind between you and Boost must be resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis. Learn more
Boost uses reasonable network management practices that are consistent with industry standards. Learn more
Boost is committed to protecting the privacy of our customers and we continue to be at the forefront of work addressing ongoing privacy concerns impacting the entire wireless industry. Learn more about Sprint's efforts to protect customer privacy and actions customers can take to protect their data. Learn more
Terms applying to your use of Auto Re-BoostSM payments. Learn more
Terms and procedures for returning handsets purchased through boostmobile.com. Learn more
Terms and Conditions for Boost Mobile social contests and promotions. Learn more
The Step Up to the Mic Contest, powered by Boost Mobile® (the “Contest”), is open only to current full-time and part-time Boost Mobile employees, including corporate employees, in-store employees, dealers, and direct dealer partners (DDPs) who are eighteen (18) years of age or older at time of entry. Learn more
Information to help you make smart decisions about communications, products and services. Learn more
Information regarding targeted advertising. Learn more
With so many choices when shopping for wireless products and services, we want to be sure you find the right device and plan - and understand the fine print. That's why we've partnered with CTIA-The Wireless Association® to provide tools to help you make informed buying decisions. Learn more
The exhausting area code is split into two or three geographic areas, leaving the existing Learn more
Boost Mobile is committed to protecting the privacy of its customers. leaving the existing Learn more
Information about multiple users that is combined to form information about a group without identifying an individual user. leaving the existing Learn more
Contact information for subpoena requests seeking information prior to July 1, 2020
Contact Information for subpoena requests seeking information after July 1, 2020
*Please note that this email box is for subpoena requests only. If you have a general inquiry or complaint, please call 1-866-402-7366 or chat with us on boostmobile.com