After a hack through my phone compromising my email and bank accounts, I was hesitant to get another phone, even just for calls. But we all need a phone these days. So with a sigh I bought a new, unlocked phone and went to Boost Mobile on Weber Rd. I got a number, paid the installation/first month's service and set up my pin. However, when I got home it wouldn't work with the pin I'd given the clerk. FRUSTRATION AARGH! But then I met an angel named Amy at the Ayers location. With her knowledge and skills, she was able to discern that the default pin that Boost uses had not been removed. Amy was able to remove it and set up my personal pin, and all the while she was patient, kind, supportive and understanding. She's so much more than a sales rep, she's a very qualified tech that managed to turn this aggravation into a success! Thank you, Amy, and please never leave as long as I have Boost. You're the best!
Judith
