Welcome Virgin Mobile USA Customers | Boost Mobile

Welcome to the Boost Mobile Family!

1. Virgin Mobile USA is discontinuing and your account is transferring to Boost Mobile soon.
Your specific date of transfer and additional details will be communicated in advance of your account transfer.

2. We’ve got you covered – we’ll auto-transfer your account to Boost Mobile with your existing phone and same great service.

3. For now, keep making payments to your Virgin Mobile account.
To make a payment pay online at https://www.virginmobileusa.com/login.

4. Once you receive notification that your account has been successfully transferred, you can access your account on Boost Mobile.

  • Download the my boost app or visit boostmobile.com/myaccount
  • Your login is the first four digits of your six-digit Virgin Mobile PIN*
  • Change your password & log in
  • Provide your method of payment
  • You’re all set!
    • *If you forgot your Virgin Mobile PIN, you can retrieve it by dialing 233 or Calling Boost Customer Care at *611 or 888-Boost4U

5. How to make a Boost Mobile payment:

  • By phone
    Dial #233 to pay with credit, debit or Re-Boost® card.
    If you’re redeeming a Re-Boost® card, you can find your PIN on back of the card.
  • Online
    You can pay with debit, credit or Re-Boost® card.
    You may also pay with a previously purchased Sprint refill card.
  • In person
    Find a Boost Mobile store near you
  • AutoPay
    If you’re set up on AutoPay, you’re already good to go. Your service has not been interrupted.

Have more questions?
If you have more questions after the transfer, please call Boost Mobile Customer Care at 888-266-7848 or 888-BOOST4U.

Frequently Asked Questions