The Power of Support
Find answers to all of your questions

AutoPay




Being enrolled in AutoPay means that you'll never have to worry about missing a payment again. Your monthly service charge will process automatically to the payment method you select on your due date each month.

How do I set up AutoPay?

On the web

Log in to your account on boostmobile.com. Go to Settings and click the Payment Method tab. Click the AutoPay toggle. You’ll get a pop-up asking you to confirm your enrollment in AutoPay. Click Enable AutoPay to complete your enrollment.

Click Submit Payment to process your payment. You’ll get a message that your payment was made successfully on the following screen.

BoostOne app

Go to My Account My Account icon and tap My Payment. Tap the Enable AutoPay toggle. You’ll get a pop-up asking you to confirm your enrollment in AutoPay. Click Enable AutoPay to complete your enrollment.

How do I turn off AutoPay?

You can remove AutoPay at any time in the BoostOne app or by chatting with us or calling 833-50-BOOST (833-502-6678).

If you’re getting an AutoPay discount and you remove AutoPay, you’ll lose your discount.

On the web

Log in to your account on boostmobile.com. Go to Settings and click the Payment Method tab. Click the AutoPay toggle off. You'll get a pop-up message asking you to confirm your choice. Click Disable to remove AutoPay from your account. 

BoostOne app

Go to My Account My Account icon and tap My Payment. Tap Payment where it displays your current default payment method. Tap the AutoPay toggle. You’ll get a pop-up to confirm your choice. Tap Disable to turn off AutoPay. 

When should I turn off AutoPay to avoid an AutoPay charge?

We recommend disabling AutoPay at least one day before your normal AutoPay payment date. You can find your next AutoPay date by going to My Account My Account icon and selecting My Payment.

Need More Help?

Contact Us




Chat Now ›

Mon-Fri: 4am - 8pm PT
Sat-Sun: 4am - 7pm PT