Frequently Asked Questions 

FAQs Home

How do I make a payment?

You have the option to pay with cash, credit card or debit card. And you can pay in person, online, or over the phone.

3 Ways to pay online:

  • AutoPaySM– Free (no charge):

    This is the easiest way to keep your service working without interruption. Set up AutoPay by logging in to My Account. Then click on 'Payments' and 'Enroll in AutoPay' from the menu on the right. Select AutoPay and enter your debit or credit card information.

  • Visit My Account to make a one-time payment – Free (no charge):

    Sign in to My Account and click on the 'Re-Boost Now' button. From there, you can use a debit or credit card to make a one-time payment or redeem a Re-Boost® card.

  • Add money to a friend or family member’s account – Free (no charge):

    Go to give a gift. You'll need your friend or family member's Boost Mobile phone number and a credit/debit card or Re-Boost card. You can instantly add $10 to $99 to their account.

3 Ways to pay by phone:

  • Pay through the My Boost app – Free (no charge):

    Open the My Boost app and click 'Make Payment' Use your debit card, credit card or Re-Boost card to add funds.

  • Dial #ADD (#233) – Free (no charge):

    Dial #ADD and follow the voice prompts to pay with your credit/debit card or redeem a Re-Boost card. 

  • Call Boost to add funds to an eligible Boost Mobile Account

    If you’d like to make a payment for a friend or family member, or if you’re a Secondary on Family Plan and want to add funds to the Primary Account, you can make a guest payment by calling our Automated Phone System. You do not need the account holder’s PIN to complete the payment. Simply enter the Boost Mobile phone number on the account you want to replenish and follow the prompts to Add Money. If you are paying with a credit or debit card you will be prompted to enter the account PIN twice. After the second prompt, the system will process your payment.

Pay in person:

Use the Re-Boost Locator to find a retailer near you and pay by cash, with a credit/debit card or purchase a Re-Boost card.

Security Information:
For your security we recommend you delete the text messages after viewing, just in case you were to lose or have your phone stolen. We do not provide personal information with our text messaging service. For example, only the last 4 digits of your stored debit or credit card are sent by you to confirm payment. We also recommend password protecting your device to help prevent anyone else from accessing any information on your cell phone and is a convenient way to keep all your information on your device safe.