Frequently Asked Questions 

FAQs Home

HD Voice


What is HD Voice?

HD Voice is a new standard for crystal clear voice calls that virtually eliminates background noise. HD Voice provides a fuller, more natural-sounding voice, plus noise cancelling technology that helps reduce background noise from places like a busy road, a crowded restaurant or a construction site. Noise cancellation also reduces the effect of extreme weather conditions like a windy day.

HD Voice is already available in many markets and we expect to have it available network-wide by mid-2014. There is no additional charge for using HD Voice.


How does HD Voice work?

HD Voice transmits and receives a wider octave range of the speaker's voice. This creates a richer, more natural sound during calls. At the same time, HD Voice actively detects background noise and minimizes its presence. This makes your voice and the voice on the other end of the call more defined, prominent and easier to understand.


How do I use HD Voice?

You and the person you are calling must both be Boost, Sprint or Virgin Mobile customers using HD Voice-enabled phones in HD Voice-enabled cities or regions.


Which phones are HD Voice-enabled?

HD Voice is supported on more than 2 dozen phones across the different Sprint brands (Sprint & Sprint Prepaid, Boost Mobile, Virgin Mobile, etc.) and is the standard for all new devices operating on Sprint network. Current HD Voice-enabled devices on Boost include the following, with more coming soon!

  • Apple® iPhone® 5c
  • Apple® iPhone® 5s
  • Apple® iPhone® 6
  • Apple® iPhone® 6 Plus
  • Apple® iPhone® SE
  • Boost® Force
  • Boost® MAX
  • Boost® MAX+
  • Boost® Warp 4G
  • HTC Desire® 626s
  • Huawei Union
  • Kyocera Hydro EDGE
  • Kyocera Hydro ICON
  • LG G Stylo™
  • LG G2
  • LG Optimus F3™
  • LG Optimus F7™
  • LG Realm™
  • LG Stylo™ 2
  • LG Tribute 2™
  • LG Volt 2™
  • Moto E
  • Moto G
  • Samsung Galaxy J3 (2016)
  • Samsung Galaxy J7
  • Samsung Galaxy Prevail LTE™
  • Samsung Galaxy Prevail 2™
  • Samsung Galaxy S® III
  • Samsung Galaxy S® 4
  • Samsung Galaxy S® 5
  • Samsung Galaxy S® 6
  • Samsung Galaxy S® 7
  • ZTE Speed™
  • ZTE Warp® Elite

Where can I experience HD Voice?

Boost expects to enable HD Voice throughout the entire Sprint network by mid-2014. You may already be able to experience HD Voice calls if you and the person you call are using HD Voice-enabled phones and are in an HD Voice-enabled city or region.