Frequently Asked Questions 

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Expanded Data Network Plans



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What are the Unlimited Plans?

Boost Mobile’s Unlimited Plans offer something for everyone, whether you’re looking for unlimited data, a single-line plan or a family plan.

Plan Talk & Text Data Mobile Hotspot
$50 Unlimited Unlimited 35GB high-speed data, then unlimited 2G speeds 12GB; uses plan data
$60 Unlimited Plus Unlimited 35GB high-speed data, then unlimited 2G speeds 30GB; uses plan data

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Who can activate on these plans?

Anyone on the Expanded Data Network with a compatible device can select these plans.

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Can I build a family plan with these plans?

Yes, you can combine/stack these plans together to create a multi-line family account. You can also combine the $50/mo. Unlimited plan with the $60/mo. Unlimited Plus plan. Each additional line added to a primary customer on the $50/mo. Unlimited plan or the $60/mo. Unlimited Plus plan is discounted $20 per line.

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Will I be notified when I’m close to using all of my high-speed data?

Yes, you will receive a text message when 85% of your data has been consumed. In addition, you will be able to view data usage toward your plan’s allotment on My Account through the Boost Mobile website or through the My Boost App on your device.

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Which plans are eligible for device promotions?

Both the $50/mo. and the $60/mo. Unlimited plans are eligible for port-in device pricing and BOGO/Buy One Get One promotions, as well as BoostUP! (once eligibility criteria is met).

All plans can support Bring Your Own Device!

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What are the Stackable Rate Plans?

Monthly Plan Talk & Text Data (Capped) Mobile Hotspot
$10 Unlimited 1GB Uses plan data allotment
$15 Unlimited 2GB Uses plan data allotment
$25 Unlimited 5GB Uses plan data allotment
$35 Unlimited 10GB Uses plan data allotment
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Who can activate on these plans?

Anyone activating a new line of service on the Expanded Data Network with a compatible device can select these plans.

Existing Boost customers cannot change to the $10, $15, $25 or $35 plan.

These are promotional plans available for a limited time. If a new customer activates on a $10, $15, $25 or $35 Stackable Plan and changes to another plan that’s not a Stackable Plan, they will not be able to change back to any of the Stackable Plans.

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Can I build a family plan with the Stackable plans?

Yes, you can combine/stack these plans together to create a multi-line family account. You can also combine the $45/mo. Shrink-It! plan with any of the Stackable Plans. There is no discount when adding lines, however it allows the primary account holder to make one payment for all family members (the primary account must be a Stackable or Shrink-It! Plan). Secondary family members are responsible for paying non-recurring additional services.

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What does ‘capped’ data mean?

Once the plan’s allotted high-speed data has been depleted, in order to access more high-speed data, the customer may purchase data pack add-ons (good for one month) or bolt-ons (recurring monthly feature added to the plan) for $5 for 1GB or $10 for 2GB of high-speed data.

To learn more about high-speed Data Packs, click here.

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Will I be notified when I’m close to using all my data?

Yes, you will receive a text message when 85% of your data has been consumed and another text message when 100% of your data has been consumed. In addition, you will be able to view data usage toward your plan’s allotment on My Account through the Boost Mobile website or through the My Boost App on your device.

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Which plans are eligible for device promotions?

The $35 plan (and higher cost price plans) are eligible for port-in device pricing and BOGO promotions, as well as BoostUP! (once eligibility criteria is met). These plans are not eligible for Add-a-Line device promotions.

While on the $10, $15 and $25 plans, you can bring your own compatible device or purchase Boost Mobile compatible devices for the Suggested Retail Price.

All plans can support Bring Your Own Device! Click here to check compatibility.

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What is the Shrink-It! Plan?

Monthly Plan Talk & Text Data Mobile Hotspot
$45 Unlimited 15GB high-speed data, then unlimited 2G speeds Uses plan data allotment

The Shrink-It! plan will allow you to see your monthly payment amount "shrink" by $5 when you make 3 on-time payments, for a total ‘Shrink-It!’ of $10/month after 6 on-time payments.

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How does the Shrink-It plan work - how will I get a lower monthly rate?

After you have made three on-time payments, the new monthly rate will shrink to $40 a month.

Once you make three additional on-time payments (for a total of 6 on-time payments) the plan will then move to a monthly rate of $35 a month, the lowest monthly plan you can achieve. On-time payments don’t have to be consecutive to qualify as an on-time payment.

The key component is that payments are made on time. If you are late making a payment, it does not qualify as an on-time payment for that bill cycle, but the next on-time payment will count.

For example, if you made two on-time payments in the first two months, made a late payment the third month, but made an on-time payment in the fourth month, your monthly rate will drop in the fifth month.

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Can I build a family plan with Shrink-It!? And, is the Shrink-It! plan also Stackable?

Yes, a Shrink-It plan can be combined with Stackable or other Shrink-It! plans to create a multi-line account. The Shrink-It! plan can be the primary or a secondary line. Only the lines within a family/multi-line account that are Shrink-It! plan/s can have their monthly rate(s) discounted when on-time payment levels are achieved.

Shrink-It! plans that are secondary lines in a family/multi-line account will depend on the primary account making an on-time payment in order for the secondary Shrink-It! lines to receive credit for their on-time payment.

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If I switch to another plan but come back to the Shrink-It! plan, do I lose my on-time payment history and/or lower monthly plan cost?

Yes, if you decide to move to a different plan and later come back to the Shrink-It! plan, your on-time payment count will be reset back to zero and the monthly rate will reset back to $45.

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Does the first payment during activation count towards the first three on-time payments?

Yes! Just by activating and paying for your first month of service, you’re already one payment closer to your goal!

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What does it mean when my data has been reduced to 2G speeds?

The high-speed data that comes with each plan’s data allocation performs at the highest speeds available on the network (data speeds vary depending on a variety of factors, including environment, local network coverage, device, etc.).

When the plan’s high-speed data has been depleted, unlimited data will continue at 2G speeds - which may result in longer download times and degraded streaming capabilities for the remainder of the billing cycle or if a high-speed Data Pack has been applied - for the remainder of its data allocation amount.

To learn more about high-speed Data Packs, click here.

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What is the Affordable Family Plan?

Lines Cost Per Line Total Monthly Plan Talk & Text Unlimited Data Mobile Hotspot
1 $55 $55 Unlimited 12GB high-speed data, then unlimited 2G speeds Uses plan data allotment
2 +$5 $60 Unlimited 12GB high-speed data per line, then unlimited 2G speeds Uses plan data allotment
3 +$30 $90 Unlimited 12GB high-speed data per line, then unlimited 2G speeds Uses plan data allotment
4 +$30 $120 Unlimited 12GB high-speed data per line, then unlimited 2G speeds Uses plan data allotment
5 +$30 $150 Unlimited 12GB high-speed data per line, then unlimited 2G speeds Uses plan data allotment
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What happens when a line leaves the Family Plan?

If the primary account holder leaves the plan, the remaining lines will become single line accounts no longer belonging to a Family Plan. Alternatively, one of the remaining lines has the option to become the primary line, keeping the Family Plan discounts intact.

If a secondary line leaves the plan, the plan amount will adjust reflecting the new number of lines on the plan.

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Can anyone activate on this Family plan?

This plan is only available for new customers activating on the Expanded Data Network.

Existing Boost customers on other plans cannot move to this promotional family plan. If a customer activates on this promotional family plan and migrates to another plan, they will not be allowed to switch back to this promotional family plan. They can choose another available plan open to existing Boost customers.

Details About All New Plans:

All new plans will only be available on the Expanded Data Network with compatible devices.

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Are taxes still included in these rate plans?

Yes! The total monthly plan price includes services, taxes, and fees built into the monthly rate.

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Can these plans access 5G data speeds?

The following plans can access 5G data speeds on the Expanded Data Network as long as the customer has a 5G compatible device within an area offering 5G service:

  • $35 for 10GB
  • $45 for 15GB Shrink-It!
  • $50 Unlimited Plan
  • $60 Unlimited Plus Plan
  • Affordable Family Plan

Visit boostmobile.com/coveragemap for detailed coverage information.

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Do any of the plans offer HD video streaming?

Yes, Boost Mobile does offer a $60 Unlimited Plus plan that includes HD streaming.

The Stackable Plans, Shrink-It! and the Affordable Family Plan offer video streaming in Standard Definition (SD). Mobile-optimized streaming delivers a high-quality experience for mobile devices. Streaming video can be up to 480p+ resolution and music streams up to 500 kbps. Streaming cloud gaming is limited up to 2 Mbps.

You can add HD Buy Up resolution streaming for only $10 a line per month. With this premium quality mobile streaming experience, you will enjoy:

  • HD-quality streaming videos, up to 1080p+
  • HD music streaming, up to 1.5 Mbps
  • Gaming streams, up to 8 Mbps
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Do these plans also offer domestic voice roaming?

Yes, all plans include 50 minutes of domestic voice roaming on Android devices only.

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What happens when I miss my payment? Will my phone services still work?

  • Your service will be interrupted until you add enough money to your account to cover your monthly payment amount. However, for 30 days from your missed payment date, you will have access to limited services (incoming text messages, incoming phone calls and the ability to call Boost Mobile Customer Care).
  • On the day you make your payment to restore your service, your next monthly payment date will be one day prior to the date that service was restored (e.g., if your service is restored on February 15th, your monthly payment date will be reset to March 14th).
  • You have 120 days to resume service by paying your monthly payment in full or your account will be cancelled and you will lose all funds in your account balance and your phone number.
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Can customers on the Boost Nationwide Network upgrade to the NEW plans on the Expanded Data Network?

Existing customers on the Boost Nationwide Network who want to upgrade to the Expanded Data Network with a compatible device are able to change their plan to the $50 and $60 Unlimited plans only.

Value Added Services

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Will I receive a notification when I’m close to using all my data from my Data Pack?

Yes, you will receive a text message when 85% of your data has been consumed. In addition, you will be able to view data usage toward your plan’s allotment on My Account, through the Boost Mobile website or through the My Boost App on your device.

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Can I add multiple Data Packs at the same time?

At any time, you may purchase Data Pack add-ons (good for one month) or bolt-ons (recurring monthly feature added to the plan) for $5 for 1GB or $10 for 2GB of high-speed data. Availability of data packs varies by plan.

You may add up to one of each, multiple or all of the following services to your account at the same time but you may not have more than one of the same service on your account at once.

  • $5 1GB one-time add-on (expires in 30 days)
  • $5 1GB recurring bolt-on (renews automatically on your Monthly Payment Date)
  • $10 2GB one-time add-on
  • $10 2GB recurring bolt-on
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Why is the high-speed data allocation of my plan changing?

We’ve designed new plans for the changing needs of the average customer, while continuing to offer Unlimited plans for customers who desire unlimited data.

First, we wanted to begin by offering as much flexibility as possible, offering five plans under $50, with plans as low as $10/mo.

We also wanted to provide the option to add data as needed – making it customizable and specific to everyone’s usage.

We didn’t want to force customers that don’t use a lot of data into a plan that charges for unlimited data.

And lastly, we wanted to continue offering high-data consumers unlimited data plans with up to 35 GB of high-speed data per month.