Frequently Asked Questions 

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Mobile Hotspot Add-On


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Is Mobile Hotspot available for all plans?

Mobile Hotspot is included in all Boost Mobile plans, on hotspot capable phones. This means you can turn your phone into a hotspot and allow others to use your data services when in a coverage area. Hotspot usage will draw from the high-speed data allotments of that plan so if you want more high-speed data before your next monthly plan starts, you can purchase more high-speed data for $5/mo. 1GB or $10/mo. 2GB. Learn more. You can turn on the hotspot functionality on your device by accessing your phone Settings.

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How many Wi-Fi-enabled devices can I connect to my hotspot-capable smartphone?

Dual-mode 3G/4G hotspot capable smartphones can connect up to 8 Wi-Fi enabled devices.

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What Boost Mobile devices are eligible for the Mobile Hotspot add-on?

The Mobile Hotspot feature is available only for select devices. Check your device features here or user manual to see if Mobile Hotspot is available.

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If I’m on a Daily Plan, how long does the Mobile Hotspot last?

On the day of purchase, you will have access to all the Daily Plan’s features and services until 11:59 PM the next day.

For example, if Daily Mobile Hotspot is purchased at 9:00 AM on Monday, the data allotment is valid through 11:59 PM on Tuesday.

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How long does the Monthly Mobile Hotspot last?

Mobile hotspot draws from your plan’s allotted data. When your plan’s data has been completely consumed, you may choose to purchase a data pack to continue usage of your mobile hotspot feature.

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What happens if all of the Mobile Hotspot data allotment is used up before it expires?

If the allotted data on your plan has been completely consumed, you will need to purchase a monthly Data Pack for continued hotspot use or you can do a plan restart. The hotspot usage will draw from the high-speed data allotments of that Data Pack. You can purchase more high-speed data for $5/mo. 1GB or $10/mo. 2GB. Learn more.

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If more than one device is connected, how is data usage measured?

Your daily or monthly Mobile Hotspot data allotment is the total combined allotment available for each data session. If more than one Wi-Fi device is connected, the data will be shared between each of these devices.

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Is the amount of data that I get on Mobile Hotspot separate from the data on my Monthly Plan?

No, the Mobile Hotspot's data allotment is drawn from your monthly service.

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Can I see how much of the Mobile Hotspot data allotment I've used?

No, your hotspot usage will be included in your monthly plan’s data which you can find by logging into My Account.

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How do I turn on the Hotspot functionality for my phone?

You can turn on the functionality by accessing your phone Settings. You can also check your phone's User Guide for specific details and more information.