The Power of Support

The following terms and conditions apply if you are enrolled in AutoPay. These terms and conditions govern two individual types of AutoPay: (i) Monthly and (ii) Low Balance. Only one AutoPay type will apply to you based on the AutoPay type you selected when enrolling in AutoPay.

You, the Customer, authorize Boost Mobile, on a recurring basis, to automatically charge the debit or credit card or PayPal account you specified for payments due on the Boost Mobile account number you specified at the time of the AutoPay enrollment. These recurring charges and all other charges to your account are nonrefundable. In the event that your Payment Method is denied or otherwise fails, you authorize Boost Mobile to retry your Payment Method, on a periodic and recurring basis, until such Payment Method is successful. Boost Mobile may, at any time in its sole discretion, remove you from AutoPay and/or remove your Payment Method that we have on file.

Boost Mobile may discontinue processing of recurring charges if Boost Mobile is unable to secure funds from the credit/debit card or PayPal account for the payments you have authorized, due to, but not limited to, insufficient or uncollected funds in the account or insufficient or inaccurate information you provided. If a payment is returned for any reason, you will not be able to use a credit/debit card or PayPal until your account is in good standing. Boost Mobile may, if applicable, undertake collection action, including application of returned fees to the extent permitted by law. All such fees may be collected electronically. TO KEEP YOUR ACCOUNT ACTIVE AND AVOID SERVICE INTERRUPTION, YOU MUST EITHER MAINTAIN A POSITIVE ACCOUNT BALANCE AT ALL TIMES OR PAY ANY APPLICABLE SUBSCRIPTION CHARGES, DEPENDING ON YOUR SERVICE PLAN.

Boost Mobile will send a text message notification to your Boost Mobile handset or an email, if an email is available, 10 days prior to any recurring charges. Boost Mobile will also send a notification 10 days prior to any recurring charges that varies in amount from the previous recurring charge or from the amount you selected and authorized at the time of the AutoPay enrollment; however, by enrolling in the AutoPay, you elect to receive such notice only when a transfer differs from the previous transfer by more than $10.00.

You also understand that this authorization to pay the Boost Mobile account number you specified at the time of the AutoPay enrollment by recurring charges or debits is entirely optional and is not required to obtain or maintain my account with Boost Mobile.

You are responsible for providing Boost Mobile with accurate payment account information if such information changes in the future. You understand that you may call 611 or access your Boost Mobile account online at www.boostmobile.com three days prior to your recurring charge scheduled date to update or discontinue AutoPay. Boost Mobile will not initiate further transfers or charges after you have cancelled AutoPay and Boost Mobile has had a reasonable period of time to process your request.

You will be automatically charged for any monthly recurring charges, bolt-ons, and add-ons, every month on your payment due date. Charges may vary each month based on your service subscription selection. You may check your payment due date at any time by accessing your account via our website. The charge you pay consists of a charge for service and a charge for applicable taxes and fees.

You will be automatically charged for the fixed dollar amount selected and authorized by you at the time of the AutoPay enrollment, every time your account balance reaches $5.00 or less. You understand that this AutoPay option may result in multiple charges to your debit or credit card or PayPal account per month. You may check your account balance at any time by accessing your account via our website. The charge you pay consists of a charge for service and a charge for applicable taxes and fees.