The Power of Support
Find answers to all of your questions

New Multi-Line Plan

Billing and Payments

Each line has an individual billing account

Only one billing account that covers every line on the account

Multiple account balances and payment methods to keep track of

A single account balance and a single place to manage all your payment methods

The primary account holder is responsible for paying the bill for the plan.

Secondary account holders are responsible for one-time charges

The main account owner manages billing and payment for the plan, including any extras

Device Promotions

Device financing may be available for each line

You can purchase your device outright and not worry about monthly payments

Leaving the Family Plan

Lines can leave and port without letting the rest of the plan know

Lines can only be removed from a multi-line account with the port information from the main account owner

Subscriber Data & Permissions

Each phone number has unique account information you need to keep track of

One set of login information to remember to access the account information

Notifications

Notifications may be sent to lines on the account

Notifications are sent to the main account holder

Add a Line

The primary account owner can add a line to the family plan

Only the main account owner can add a line to the plan

Customer

Any account holder can call in for customer support