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Voicemail Setup

Boost Mobile offers two ways to manage your voicemail. You can dial in to your voicemail box to listen to your messages or you can view them on-screen and manage messages using the Visual Voicemail app. 

With Visual Voicemail, your contacts display as you have them in your phone so you know at a glance who’s leaving the message. You can make notes on messages, save them directly to your phone, and even reply to the sender via text message. 

For help setting up your voicemail, click one of the links below:

For additional voicemail support, click one of the links below:

How to Set Up Visual Voicemail


If you’ve never used Visual Voicemail, download the Dish Visual Voicemail app voicemail icon from the Google Play Store. Open the app and follow the on-screen instructions to complete your setup.

If you currently have Visual Voicemail on your Android phone, open the Visual Voicemail app on your phone. You’ll receive an in-app notification with a link to upgrade to the latest version.

Note: the messages you had in your Inbox will move to the Archive folder in the new version.


To set up Visual Voicemail on your iPhone, open your phone app phone icon. Press the Voicemail icon voicemail icon and select Set Up Now. You’ll be prompted to create a voicemail password and to choose a greeting.

How to Set Up Traditional Voicemail

To set up your voicemail for the first time, follow these steps:

  1. Press and hold 1 on your keypad.
  2. Create a 7 to 14-digit password.
  3. Select your preferred greeting. You can select a standard greeting with your phone number advising callers you’re not available, record your name to use in a standard greeting, or record a personal greeting.
  4. Once set, you’ll hear a confirmation message that your setup was successful.

You must set up voicemail within 60 days of activation. If you haven't set it up within the first 60 days, please chat with us or call 833-50-BOOST (833-502-6678) for help completing your initial setup.

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