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Featured reviews at Boost 969 Dunbar Village Plaza
Nicole Holstein
Went there to upgrade my device to s23 ultra. The guy was nice swaped everything easy peasy and was out pretty quick and haven't had any issues with my phone. My cousin bought same phone went to two different boost mobile stores (patrick st and south Charleston) dealt with 1 rude employee at one and being overcharged in the end 3 days later her Sim card stopped working so she'll probably have to go to another boost mobile and pay another $25 to get her phone fixed because boost tells her she needs a new card...... males me think I only want to deal with Dunbar boost instead!
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Joshua Taylor
I recommend boost mobile service, but not the local stores. Three of them in my area St. Albans, South Charleston, and Dunbar, WV all have poor customer service. No one aswers the phones when calling the stores. One did answer and said I can check my other stores for what you are looking for if you want to call back later. She should have taken my name and number and called me back. Another location I went to two different times and both times he has told me what I am looking will be on the truck. Both times they still didnt have it. I want to stay local, but these 3 locations seems like they do not want the business. Have to do better.
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