If you’ve got a complicated issue, GO HERE.
Marissa was a blessing to have.
After I told her I was in the middle of a 4 hour drive, had to pick up my upgraded phone from an Apple Store, and then both phones went into SOS after Apple did the transfer and eSIM switch, I was afraid that it would be too tedious.
All she told me was:
“Don’t worry, ima stay here til we get this all figured out”
After an hour and roughly 4 or 5 calls to boost with different verifications, we both watched the service bars eventually light up on my new phone.
Marissa was a lifesaver, and an amazing employee/person.
Go here for help and you won’t be disappointed.
Also give that woman a RAISE.
