(Translated by Google) Vanessa was very helpful, her customer service was 100%. (Original) Vanessa me ayudo mucho atencion al cliente al 100

We took our group home client to get a new phone becase his phone have too many virus. Vanessa Alegria was the staff that helped us. She is very patient and explains everything to my elderly client. She took her time and activated his phone and make sure he got everything he needed. I always have Verizon as our phone service and their customer service always rush just out. Boost Mobile really got my attention after this experience. Excellent customer service!!! Thank you Vanessa for being patience and kind.

Wonderful girl help me out , call Vanessa, she was so sweet and kind to me and my mom , ask about her when you come in

several weeks I was due for an upgrade so I drove to the Brooklyn Center store on 66th ave . everything went well & been enjoying my new Moto G Stylus until yesterday I was changing some apps & my phone sent me to this security sign in with PIN #. didn't notice until my phone thought that I wanted to use a PIN # to open it up. What I thought the pin was, afterwards, turns out that I couldn't recall the correct numerical sequence. I asked Brian if there was some way for management . to over ride this security measure. He was unable to help @ that moment, however, he sent me to another Boost dealer @1700 Rice St. St.Paul. Without me having the correct sequence PIN, Ihab Aqel gave me instructions on how to retrieve my phone ,via , GOOGLE account.I was ready to leave the store when Ihab asked to see my phone & asked me for the pin that I had created, he then held it in his hand , punched the PIN # in & my phone was back up as if he had the magic touch, I was so shocked, I had been trying these same 4 digits since Thursday afternoon when my phone locked me out. Ihab, if your the manger that helped me today ,you saved me a lot of trouble & being able to use my phone. I really appreciate that ,also want a shout-out to Brian @ the Brooklyn Center location for recommending Ihab to get me back on line. Both of you were there to meet my desperate needs sometimes in this confusing world of communication.

Brian was an excellent representative. Knowledgeable kind and patient.