Boost Mobile 16730 Chagrin Blvd

Before you activate, make sure your device is updated to the latest software.

Buying a device from us?

Buying a new phone from us is the easiest way to get started. When you pick up a device in store, our team handles everything for you — no extra steps, no guesswork.

Before you activate, we'll make sure your new device is updated to the latest software.

If you're getting a new phone and a new number, you're all set — we'll activate everything right here while you're in store. Just walk out ready to go.

Want to keep your current number? We can do that too. Bring your latest bill from your previous carrier — it usually has everything we need: account number, account owner's name, billing address, and your number transfer (Port-Out) PIN. Can't find it? Come in anyway and our team will help you track it down.

Stop by today and we'll get your new phone up and running before you leave.

Paying your Boost Mobile bill is simple. Choose the option that works best for you:

• Pay in Store — Stop by and let our team help you in person. Quick, easy, and face-to-face.

• Pay in the App — Manage your bill anytime in the Boost Mobile app.

• Pay by Phone — Call Customer Care at (833) 502-6678 and we'll take care of the rest.

• Set Up AutoPay — Never miss a payment. Set up AutoPay in store or at boostmobile.com.

Already have a phone? Bring it in and we'll walk you through activation together. Before you start, make sure your device is updated to the latest software.

Here's what helps us get you set up quickly:

• Check that your device is compatible — Most phones released in the last 5 years work just fine. If you've got a newer, unlocked phone, you're set. Examples include iPhone XR or newer, Samsung Galaxy S20 or newer, Galaxy Z Flip or Z Fold or newer, and Google Pixel 5 or newer.

• Make sure your device is unlocked — Phones are usually locked to the carrier you bought them from for a set period, or until the device is paid off. Not sure? Bring it in and we'll help you check.

• Keeping your current number? Bring your latest bill from your previous carrier — it usually has everything we need: account number, account owner's name, billing address, and your number transfer (Port-Out) PIN. Can't find it? Come in anyway and our team will help you track it down.

• Download the Boost Mobile app — We can help you get it set up while you're here.

When you're ready, just stop by and we'll activate your service on the spot. Prefer to do it yourself? You can also visit boostmobile.com/start or call our activation specialists at (866) 957-8278.

Activating an Apple Watch or iPad? Our in-store team can help with those too.

Ready to upgrade? Our in-store team makes it easy to move into your new phone without the hassle.

Stop by and we'll help you pick the right device for your line and walk you through the whole upgrade — from choosing your phone to getting it activated before you leave.

Here's what we'll take care of together:

• Setting up your new phone — We'll help you turn it on, connect to WiFi, and update to the latest software. We'll also help transfer your apps, photos, and data so nothing gets left behind.

• Activating your upgrade — Whether it's an iPhone or Android, we'll get the Boost Mobile app set up and your new device connected to your line, right here in store.

• Moving your SIM — If your old phone uses a physical SIM card, we'll transfer it for you. Don't have the original SIM? No problem — we've got you covered in store.

Prefer to handle it yourself? You can also shop upgrades anytime under My Lines → Shop Upgrades on your account online, or by tapping View Details → Shop Phones in the Boost Mobile app.

Come in today and let us help you upgrade with confidence.