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Celero 5G / 5G+ 3.0 Limited Warranty



With this manufacturer's warranty ("Warranty"), TINNO USA INC. ("Manufacturer") guarantees this product against any material, design and manufacturing defects. The duration of this Warranty is specified in article 1 below.


This Warranty does not affect your statutory rights, which cannot be excluded or limited, in particular in relation to the applicable legislation on defective products.


Warranty Duration

The product may consist of several parts, which may have separate warranty periods, to the extent permitted by local laws. The "Warranty Period" (as defined in the table below) takes effect on the date of delivery of the product (as indicated on the proof of purchase).


Warranty Period (See Table Below)


 Phone  24 Months
 USB Cable and Charger  12 Months
 Other Accessories (if included in the box)                  12 Months                 


Warranty period for repaired or replaced parts:

Subject to special provisions of local laws in force, the repair or replacement of a product does not, under any circumstances whatsoever, extend the original warranty period of the product concerned. However, the repaired or replaced parts are guaranteed in the same manner and for the same defect for a period of ninety days after delivery of the repaired product, even if their initial warranty period has expired. Proof of purchase required.


Implementation of the Warranty

If your product is faulty under normal conditions of use and maintenance, in order to benefit from the present warranty, please contact the Manufacturer support center via its website ( or by calling (855) 945-6872. The Manufacturer support center will then provide you with instructions on how to return the product for support under warranty.


Warranty exclusions

Manufacturer guarantees its products against material, design and manufacturing defects. The Warranty does not apply in the following cases:

  • Normal wears and tears of the product (including on camera lenses, batteries and screens) requiring periodic repair and replacement.
  • Defects and damages due to negligence, to the product being used other than in a normal and customary manner, to the noncompliance with the recommendations of the Manufacturer's user guide, to an accident, regardless of the cause. Instructions for use and maintenance of the product can be found in the Manufacturer's user guide.
  • The opening, unauthorized disassembly, modification being carried out or repair of the product by the end user or by persons or by service providers not approved by Manufacturer and/or with spare parts not approved by Manufacturer.
  • Any failure, defect, or malfunction caused by use of the product with accessories, peripherals and other products whose type, condition and/or standards do not meet the Manufacturer's requirements.
  • Any failure, defect, or malfunction caused by the use or connection of the product to equipment or software not approved by Manufacturer. Some defects may be caused by viruses due to unauthorized access by yourself or by a third party service, computer systems, other accounts or networks. This unauthorized access may take place through hacking, misappropriation of passwords or various other means.
  • Defects and damage due to the exposure of the product to humidity, extreme temperatures, corrosion, oxidation, or to any spillage of food or liquids, chemicals and generally any substance likely to alter the product.
  • Any failure, defect, or malfunction caused by services and applications downloaded or otherwise installed by end user that have not been either developed, recommended, or pre-installed by Manufacturer and whose functioning is the exclusive responsibility of their designers.
  • Installation and use of the product in a manner that does not comply with the technical or security standards of regulations in force in the country where it's installed or used.
  • Modification, alteration, degradation or illegibility of the IMEI number, serial number or EAN of the product.

Upon expiration of the warranty period or upon an exclusion of warranty, Manufacturer may, at its discretion, provide a quote for the repair and offer to provide support for the product, at your cost.

The Manufacturer contact and after-sales service details are subject to change; the most recent information is available on

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