AT&T
To bring your number from AT&T, you will need your AT&T Account Number (found on the top right of your bill), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- On your AT&T phone, open the dial pad as if you are making a call.
- Dial *PORT (that's *7678) and press the call button.
- AT&T will send you a text message with your Number Transfer PIN.
- This PIN is valid for 7 days.
Need to Call?
- Call AT&T Customer Care at 1-800-331-0500.
- What to ask for: "I need my Number Transfer PIN to port my number to a new carrier."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Verizon
To bring your number from Verizon, you will need your Verizon Account Number (found on your bill or in the app), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Open the My Verizon app on your phone.
- Tap the Account icon on the bottom menu.
- Tap Account Settings, then tap Number Transfer PIN.
- Tap Generate PIN. Your PIN will be shown on the screen.
- This PIN is valid for 7 days.
Need to Call?
- Call Verizon Customer Care at 1-800-922-0204.
- What to ask for: "I need to generate a Number Transfer PIN."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
T-Mobile
To bring your number from T-Mobile, you will need your T-Mobile Account Number (found on your bill or in the app), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Open the T-Mobile app on your phone.
- Tap the ACCOUNT tab at the bottom right.
- Tap Profile Settings.
- Tap Line Settings then Request a Temporary Port-Out PIN.
- This PIN is valid for 7 days.
Need to Call?
- Call T-Mobile Customer Care at 1-800-937-8997.
- What to ask for: "I need my Number Transfer PIN."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Xfinity Mobile
To bring your number from Xfinity, you will need your Xfinity Account Number (found in your online account), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Log in to your Xfinity Mobile account online or in the app.
- Go to the Devices section and select the phone line you are transferring.
- Find and click the link that says, "Transfer your number, cancel this line."
- Your unique PIN will be displayed on the screen. Write it down.
- This PIN is valid for 24 hours.
Need to Call?
- Call Xfinity Mobile Customer Care at 1-888-936-4968.
- What to ask for: "I need my PIN to port out my number."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Spectrum Mobile
To bring your number from Spectrum, you will need your Spectrum Account Number (found in the "Billing" section of your online account), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Log in to your Spectrum Mobile account online.
- Go to the Billing tab.
- Select the phone line you want to transfer.
- Click the Port Out option. Spectrum will then text the PIN directly to that phone.
- This PIN is valid for 7 days.
Need to Call?
- Call Spectrum Mobile Customer Care at 1-833-224-6603.
- What to ask for: "I need my Number Transfer PIN."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Google Fi
When you follow the steps below, Google Fi will provide your Account Number and Number Transfer PIN at the same time. You will also need the Billing ZIP Code associated with your account.
Do It Yourself Option (Recommended):
- Log in to your account on the Google Fi app or website (fi.google.com).
- Go to the Account tab.
- Select Leave Google Fi.
- Follow the steps on the screen. The final screen will show both your Account Number and your Number Transfer PIN.
- This PIN is valid for 14 days.
Need Help?
- This process is self-serve only. For issues, request a call back through the support section of the Google Fi app.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Mint Mobile
For Mint Mobile, you must call their support to get your Account Number and Port-Out PIN. You will also need your Billing ZIP Code.
Need to Call? (Required):
- Call Mint Mobile Customer Care by dialing 611 from your Mint phone or 1-800-683-7392 from any phone.
- Before you call: Have your Mint Mobile phone number and account information ready to verify your identity.
- What to ask for: "I need my Account Number and my Port-Out PIN." They will give you both over the phone.
- This PIN is valid for 7 days.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Cricket Wireless
To bring your number from Cricket, you will need your Cricket Account Number (found in the myCricket App), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Log in to the myCricket App.
- Tap the Gear icon (Settings) in the top right.
- Tap Get a Number Transfer PIN.
- Cricket will text the PIN to your phone.
- This PIN is valid for 5 days.
Need to Call?
- Call Cricket Wireless Customer Care at 1-800-274-2538.
- What to ask for: "I need a Number Transfer PIN."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Consumer Cellular
For Consumer Cellular, you must call their support to get your Account Number and confirm your Port-Out PIN. You will also need your Billing ZIP Code.
Need to Call? (Required):
- Call Consumer Cellular Customer Care at 1-888-345-5509.
- Before you call: Be ready to verify your account with your personal information (they may ask for the last 4 digits of your SSN).
- What to ask for: "I need my Account Number and Port-Out Passcode (security PIN)."
- This PIN is valid for 7 days.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately. This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Metro by T-Mobile
To bring your number from Metro, you will need your Metro Account Number (found on payment confirmation texts), your Number Transfer PIN, and your Billing ZIP Code.
Do It Yourself Option (If you know your PIN):
- Your Number Transfer PIN is your existing 6 to 8-digit Account PIN (or Security PIN). This is the same PIN you created at activation or use to make account changes.
- This PIN is valid as long as your account is active.
Forgot Your PIN?
- You must contact Metro to reset it. Call Metro Customer Care by dialing 611 from your Metro phone or visit a corporate Metro by T-Mobile store with your photo ID.
- Customer Care Number: 1-888-863-8768.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
UScellular
To bring your number from UScellular, you will need your US Cellular Account Number (found on your bill), your Port Protection PIN, and your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Log in to your My UScellular account online or through the app.
- Navigate to your profile or account settings section.
- Look for an option related to Phone & Security or Port Protection.
- You should be able to view or request your unique Port Protection PIN in this section.
- This PIN is valid for 7 days.
Need to Call?
- Call UScellular Customer Service by dialing 611 from your UScellular phone or 1-888-944-9400.
- What to ask for: "I need my Port Protection PIN to transfer my number."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Visible
For Visible you will get your Account Number and Port-Out PIN at the same time from the Visible app. You will also need your Billing ZIP Code.
Do It Yourself Option (Recommended):
- Log in to the Visible app on your phone.
- Navigate to the Account section.
- Tap on your profile, then look for the option "Port-out PIN".
- Follow the prompts. The app will generate and display both your Account Number and your Port-Out PIN.
- This PIN is valid for 7 days.
Need Help?
- Visible's primary support is chat. If you have trouble, start a chat session within the Visible app or on their website.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Tracfone
To bring your number from Tracfone, you will need your Tracfone Account Number, a Number Transfer PIN (NTP), and your account ZIP Code. Your Account Number is typically your phone's IMEI. It may also be the last 15 digits of your SIM card (ICCID)
Do It Yourself Option (Recommended):
- From your Tracfone phone, open your text messaging app.
- Text the letters NTP to the number 611611.
- Tracfone will reply with a text message containing your unique Number Transfer PIN.
- This PIN is valid for 7 days.
Need to Call?
- Call Tracfone Customer Service at 1-800-867-7183.
- What to ask for: "I need a Number Transfer PIN. Can you also please confirm what my account number is?"
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Straight Talk
To bring your number from Straight Talk, you will need your Straight Talk Account Number, a Number Transfer PIN (NTP), and your account ZIP Code. Your Account Number is the IMEI of your phone. It may also be the last 15 digits of your SIM card (ICCID).
Do It Yourself Option (Recommended):
- From your Straight Talk phone, open your text messaging app.
- Text the letters NTP to the number 611611.
- Straight Talk will send a reply text containing your Number Transfer PIN.
- This PIN is valid for 7 days.
Need to Call?
- Call Straight Talk Customer Service at 1-877-430-2355.
- What to ask for: "I need my Number Transfer PIN to port out my number."
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
Ultra Mobile
To bring your number from Ultra Mobile, you will need your Ultra Mobile Account Number (found in your online account dashboard), your Port-Out PIN, and your Billing ZIP Code.
Need to Call? (Required):
- Log in to your account on the Ultra Mobile website to get your Account Number. Write it down.
- Call Ultra Mobile Customer Care by dialing 611 from your Ultra phone or 1-888-777-0446.
- What to ask for: "I have my account number, and I need you to provide me with my Port-Out PIN."
- This PIN is valid for 7 days.
Next Steps After Getting Your PIN:
- Write down your Transfer PIN immediately.
- This PIN is time-sensitive and should be used shortly after you get it.
- Contact Boost Mobile with your PIN, account number, and billing ZIP code.
- Keep your current service active until Boost Mobile confirms your number has transferred.
iPhone: Go to Settings > General > About. If it says "No SIM restrictions," your phone is unlocked and ready to go.
Android: Go to Settings > Network > Mobile Network > Network Operators. If multiple networks appear, your phone is likely unlocked.
