DISASTER PREPAREDNESS
ACTIVE RELIEF UPDATE
Rest assured that when disaster strikes, we’re here for you. With our resilient 5G network, we’re committed to keeping you connected when you need it most.
As of now, we have no new updates. Check back regularly for the most up-to-date information on our response to ongoing weather events and natural disasters.
PLAN AHEAD FOR DISASTERS
It’s important to prepare for extreme weather events and natural disasters long before they affect you. Taking proactive measures can keep you and your family safe in times of chaos.
Keep Your Devices Charged
Have an alternative plan to recharge your battery during a power outage. Use your car battery to charge your device or consider stocking up on fully charged power banks. You never know when disaster strikes, so use check your alternate charging sources regularly. This will make sure you know how to use them in a pinch and ensures things like portable power banks are fully functional, charged, and ready when needed.
Keep Your Devices Safe
Be sure to have a waterproof case for your phone and keep all your devices, external batteries, car chargers, etc. in a clean, dry, and safe location. While many disasters are unpredictable, in cases where a disaster is headed your way (i.e. a hurricane), make device safety part of your preparation plan.
Stock Up On Supplies
Keep a ready supply of batteries, water, snacks, first aid kit, flashlight, and extra device chargers in a safe place that everyone in your family knows about.
Have a Plan
Establish a phone tree within your family. You may also consider establishing a meeting place that everyone knows how to get to. Make sure everyone in your family has important phone numbers saved to their phones, and it may be a good idea to have an emoji or symbol that means “send help” that your family knows to use in the event of an emergency. Practice your emergency plan at least once a year, revising as needed. If evacuation is part of your plan, make sure all of your emergency contacts know where to go if you evacuate.
Save Your Emergency Contacts
Be sure to save and note which contacts are your emergency contacts in all of your devices. Some devices have the ability to designate certain contacts as emergency contacts, which can be accessed by emergency personnel. You should have at least two emergency contacts, one person that lives locally and one person that lives in another area.
Opt In to Wireless Emergency Apps
Opting in to Wireless Emergency Alerts will ensure that you receive important information from local public safety officials in your area.
Download Emergency Apps
Download emergency apps such as FEMA, AccuWeather, and Red Cross Emergency to keep you updated in an emergency.
DURING A DISASTER
Use Your Resources Sparingly. Keep non-emergency calls, texts, and battery usage to a minimum. If the power goes out and you can’t charge your devices, you don’t want to lose your means of communication.
Certain services may not function correctly due to the high volume of network usage, so if you can’t make a phone call during or after a disaster, try text messaging or other means that use less network resources. If you don’t have cellular service but can connect to Wi-Fi, try Wi-Fi calling. If you call 911, be sure to give the operator your address and location immediately.
For additional resources, check out the websites below:
The Red Cross Emergency Preparedness
