Proof of Life Verification

Based on our records, your account information matched a record with a master death database. In order to continue receiving your benefit services, you must submit documents to prove your identity AND that you are alive. You must mail all documentation within 30 days of the notice.



Please provide one document to prove identity AND one document to prove you are alive.

Please send only copies of the original documentation.


Documents to prove identity:

  • U.S. government, military, state, or Tribal issued ID;
  • Military discharge documentation;
  • Weapons permit;
  • Government assistance program document;
  • Statement of benefits from a qualifying program document;
  • Unemployment/worker’s compensation statement of benefits; or
  • Eligibility confirmation from state eligibility database with administrator.

Documents to prove you are alive:

(unexpired and dated within the last three months)

  • Current program eligibility or government assistance documentation;
  • Current utility bill (phone and internet bills cannot be used as utility bills; water, electricity, and waste and removal bills can be used as utility bills);
  • Current income statement such as a paystub;
  • Current mortgage or lease statement;
  • Current retirement/pension statement of benefits;
  • Current unemployment/workers’ compensation statement of benefits; or
  • A notarized letter affirming the subscriber’s identity and alive status.

If you do not have any of the documents listed above to prove your identity, please submit one document with your DOB and a second document with your SSN4.


The DOB document must be one of the following:

  • Driver's license;
  • Birth certificate;
  • Certificate of naturalization;
  • Proof of citizenship;
  • Permanent resident or permanent resident alien card; or
  • Passport.

The SSN4 document must be one of the following:

  • W-2 from within the last two (2) years;
  • Prior year's state, federal, or Tribal tax return;
  • Social Security card; or
  • SSA-1099.

To upload your Proof of Life documents online, please click below and sign into your account:

Please send all copies of documents to the following address:


Boost Mobile, POL

P.O Box 1187

Gardena, CA 90249

*This database may include the following information on each decedent: social security number, name, date of birth, and date of death. The database does not have a death record for all persons; therefore, it does not guarantee the veracity of the file. Thus, the absence of a particular person is not proof this person is alive.