Giving your gift early lets your recipient enjoy their new setup device before the rush of the holidays. If you want to give your gift early before you celebrate, please schedule your Store-to-Door appointment as soon as you and your gift recipient are both available when you place your order.

Please reach out to your gift recipient to agree on a Delivery & Activation date and time that works for both of you, as both the gift giver and the gift recipient must be present for the Store-to-Door appointment. This activation appointment must be scheduled during the checkout process. The new device will be activated and ready to use on the spot, ensuring your recipient has a fully setup device ready to capture all their special moments throughout the season.

If you want to surprise your gift recipient and wait to gift the device until you celebrate together, please schedule your Store-to-Door appointment after the date you plan to celebrate together.

Please make sure you schedule your appointment for a date and time that works for both of you, as both the gift giver and the gift recipient must be present for the Store-to-Door appointment. This activation appointment must be scheduled during the checkout process. The new device will be activated and ready to use on the spot, ensuring your recipient has a fully setup device to close out the holiday season.

Please be aware that orders placed between December 21st and December 25th will only be available to schedule delivery and activation starting on December 26th. Appointments can be rescheduled based upon availability.

If you want something physical to gift prior to the activation appointment, here’s a printable card. This beats gifting a copy of a receipt.

During checkout, simply select your preferred appointment date and time. Appointments are available 7 days a week, from 8am to 6pm in your local time zone, excluding US national holidays. Appointments need to be scheduled within 30 days of purchase. 

You’ll receive two notifications from Boost Mobile: one about your appointment and one about its status.

Our full-time Boost Mobile Experts are here to ensure your safety and peace of mind when selecting Store-to-Door Setup & Activation. Our Experts undergo extensive training and must pass a thorough background check—including driving record and drug screening.

As long as you are purchasing at least one approved Store-to-Door device online, our Experts are happy to set up additional devices (including watches and tablets) purchased on the same order during your in-home appointment.

If the Store-to-Door service isn't the best option for you, you can choose to pay in full and receive standard shipping options.

Yes! For those trying our Boost Mobile experience for the first time, if you're not satisfied within the first 30 days, no hard feelings - just contact Boost Mobile Customer Care at (833) 502-6678 to request a refund.

Just call Boost Mobile Customer Care at (833) 502-6678 if something comes up!