A locked phone is a device that has been restricted to work only with a single carrier’s network. While the hardware is yours, the carrier controls where and how you can use it, limiting your ability to switch providers, travel freely, or choose the service that best fits your needs. In practice, a locked phone prioritizes the carrier’s interests over yours. An unlocked phone does the opposite — it puts control back in your hands and treats your device as truly yours.

You can request to unlock your phone at any time, but if you still owe money on the device or haven’t completed the minimum required tenure with that carrier, you will remain locked. Once your device is paid off and eligible, Boost will unlock it so you’re free to use your phone how you choose. Our goal is simple: when you own your phone, you should control it — not the other way around.

Your phone is locked because many carriers restrict devices to their network as a way to keep customers tied to their plans, contracts, or payment agreements. Even though you paid for the phone, the lock gives the carrier control over how and where it can be used — limiting your ability to switch, travel, or shop for better service. At Boost, we believe that once a phone is yours, your choices should be yours too. That’s why we make unlocking straightforward, so you can move freely instead of staying stuck in a carrier trap.

Most phones are compatible with Boost Mobile — especially unlocked devices that aren’t tied to another carrier. Check your phone’s IMEI on the Boost site to confirm, and if it works, you’re free to switch without buying a new device.

Boost Mobile offers a range of prepaid plans designed to give you flexibility, value, and control without long-term contracts or surprises. On top of being more affordable, prepaid plans are great for people who live a more flexible lifestyle. Plus, you’re free to cancel anytime (no hard feelings), and they don't require a credit check. To see the latest available plans and pricing, check Boost Mobile’s plans page or shop online.