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INFORMATION RELATING TO BOOST MOBILE'S BROADBAND INTERNET ACCESS SERVICES

This web page contains important information about the terms, performance, and management of Boost Mobile’s wireless broadband Internet access services and is intended to help you to make informed choices about the purchase and use of Boost Mobile’s services. Broadband Internet access services provide Boost Mobile customers with the ability to transmit and receive data from all or substantially all points on the Internet while using Boost Mobile’s data networks. In some cases we will refer you to other web pages that will provide additional information about Boost Mobile’s terms and practices. The information provided relates to your experience while using Boost Mobile’s data networks and may not describe the terms, performance, or management you may experience while roaming on non-Boost Mobile networks.

For questions that are not answered on this page, Boost Mobile customers may contact customer care at 866-402-7366 by dialing *2 from your Boost phone or by any of the methods listed on our customer service contact page located at: boostmobile.com/support/contact-customer-service/. For information on resolving disputes with Boost, please review our terms and conditions under the heading "Dispute Resolution" located here: boostmobile.com/about/legal.

Commercial Terms

Where can I find pricing and other terms and conditions for Boost Mobile's broadband Internet access?

Boost Mobile's terms and conditions, including guidelines and policies on such topics as service plans, activation procedures, data usage and dispute resolution, can be viewed at the bottom of our online shopping pages. Boost Mobile's legal and service policies can be viewed here: boostmobile.com/about/legal.

Detailed information on all of Boost Mobile's broadband internet access service plans for phones, mobile hotspots, and more can be found on Boost Mobile's online shopping pages at: boostmobile.com/shop/plans/.

What is the Boost Mobile policy for online privacy?

Boost Mobile is committed to protecting the privacy of its customers. The Boost Mobile Privacy Policy describes how Boost Mobile may collect, access, use, or disclose your personal information while using our products or services. You can find Boost Mobile's Privacy Policy and other relevant privacy information online at: boostmobile.com/support/services-policies/privacy-policy.

What should I do if I have a question or concerns related to my Boost broadband Internet access?

For questions that are not answered on this page, Boost Mobile customers may contact customer care at 866-402-7366 by dialing *2 from your Boost phone or by any of the methods listed on our customer service contact page located at: boostmobile.com/support/contact-customer-service/.

For information on resolving disputes with Boost, please review our terms and conditions under the heading "Dispute Resolution" located here: boostmobile.com/about/legal.

Network Performance and Network Management

Information on Broadband Internet Access network performance and network management practices and policies can be found at sprint.com/networkmanagement.