Domestic SIM Unlock (DSU) refers to enabling the SIM slot of your device to allow you to insert another carrier's SIM card. SIM unlocking a device will not necessarily make a device interoperable with another carrier's network. Additionally, SIM unlocking a device may enable some functionality of the device but not all (e.g., a SIM unlocked device may support voice services but not data services when activated on a different network). NOTE: Not all devices are capable of having the SIM slot unlocked.
Please note, Boost Mobile devices which the owner has attempted to reprogram or activate on another carrier's network or otherwise alter from its initial programming or settings may not be able to be reactivated with Boost Mobile services.
Boost Mobile will only activate devices certified to work with Boost Mobile services. Boost Mobile cannot unlock phones from other carriers.
General Eligibility for Unlocking
Boost Mobile will assist with unlocking a device under the following circumstances:
If you believe you meet the above requirements and would like to request that your DSU-capable device be unlocked, contact Boost Mobile Customer Care by dialing 1-833-50-BOOST (833-502-6678).
Boost Mobile greatly appreciates the service that our U.S. military men and women provide at home and abroad. For military personnel deployed overseas, Boost has established a favorable unlocking policy, as follows:
Military personnel deployed overseas can contact Boost Mobile Customer Care to request to an international SIM unlock by dialing 1-833-50-BOOST (833-502-6678).
Boost Mobile may refuse any unlock request that would result in an abuse of these policies or is part of an effort to defraud Boost Mobile or its customers. These policies are subject to change at Boost Mobile's discretion without advance notice.
For devices that are not Domestic SIM Unlockable, DISH Wireless may be able to provide a Master Subsidy Lock ("MSL") code to eligible customers.
Have questions? See our Frequently Asked Questions.