Warranty Policy

Your new Boost Mobile phone is covered under a limited warranty. This limited warranty may include the Product accessories and battery included in your phone packaging. To obtain more specific warranty information about your phone and to request in warranty service, please reference your User Guide which can be found by clicking here.

Boost Mobile certified pre-owned phones are not covered under warranty.

For non-BlackBerry® smartphone customers, please contact the appropriate equipment manufacturer for warranty return instructions as explained in your User Guide.