A COMPLETE GUIDE TO BOOST PROTECT

We’ve all held our breath picking up a dropped phone, dreading the spiderweb of shattered glass. If you passed on phone insurance, that dread quickly turns into panic over repair costs. Because today's smartphones are larger and more fragile, having a safety net is essential. Here is an in-depth look at the numbers behind phone damage, what is covered under Boost Protect, and why adding this affordable protection makes financial sense. 

How Much Do Broken Phones Actually Cost Americans?

If you’ve recently dropped your phone and cracked the screen, you’re not alone. According to industry data from a 2024 study, American smartphone owners are notoriously hard on their devices:

• 78 million Americans damage their smartphones each year

• Americans spend more than $8 billion annually solely on repairing broken phone screens

• Without insurance, the average professional screen replacement costs between $150 and $350. If you carry a modern flagship device with a premium OLED display, an out-of-pocket screen repair can easily skyrocket to $300 or $400.

• If your device suffers severe internal liquid damage or gets run over, you’re stuck paying full retail MSRP, often upwards of $800 to $1,200, to replace it

When you weigh a surprise $350 repair bill against a predictable monthly insurance add-on, the value of device protection becomes entirely clear.

What Does Boost Protect Cover?

Boost Protect isn’t just a basic warranty, it’s comprehensive device coverage powered by AppleCare Services for eligible Apple devices. 

It protects your phone against the four major mobile disasters:

1. Accidental Damage: Drops, spills, cracked glass, and total physical destruction. Each screen repair is only $29.

2. Liquid Damage: From a quick tumble into the sink to a drop in the deep end of the pool

3. Loss and Theft: If your phone vanishes from a restaurant table or gets left behind in a rideshare, you aren't left stranded

4. Mechanical & Electrical Malfunction: Once your standard 1-year manufacturer’s warranty expires, Boost Protect steps in to cover hardware failures, dead batteries, and unresponsive touchscreens

The Financial Benefits: Predictable Deductibles

The single biggest benefit of Boost Protect is price predictability. You trade the anxiety of massive, unexpected repair bills for a super low, locked-in monthly charge.

Protection starts as low as $8 per month (scaling up to $18/month depending on the original retail value of your specific device). Once you enroll, your tier is locked in, meaning your deductible will never increase, even if retail prices fluctuate.
 

Note: All costs, charges, and fees are subject to applicable taxes. Deductibles are determined by the market price of your make and model at the time of purchase.

Who is Boost Protect Best For?

While device protection is a smart play for almost anyone, it’s an absolute must-have if you fall into one of these categories:

• The serial dropper: If your phones routinely spend more time hitting the pavement than sitting in your pocket, the $29 unlimited screen repair benefit will pay for itself the very first time you drop it

• High-end owners: If you financed or bought a high-end device, carrying it unprotected is a massive financial risk. Replacing a $1,000 phone out-of-pocket hurts; paying a deductible does not.

• Parents: Younger users are inherently rougher on electronics. Insuring their lines prevents a family budgeting crisis every time a backpack gets dropped too hard.

• Commuters and travelers: The more you move around, the higher your risk of loss or theft. If your phone gets swiped on the transit system or forgotten on a plane, Boost Protect ensures a fast replacement.

How Boost Protect Works (and How to Get Fixed Fast)

Boost Protect is built around speed, because nobody can afford to be disconnected for long. Once an incident happens, the recovery process is painless:

1. File Your Claim: The primary account holder can submit a claim 24/7 by visiting the Boost Mobile Device Protection Portal or by calling Likewize Customer Care directly at (844) 534-3099. (If you prefer general assistance first, you can also reach Boost Customer Care at 833-502-6678).

2. Choose Your Repair Path: Approved claims unlock flexible repair options based on your location and device. You can choose a local authorized walk-in repair shop (often completed as soon as the next business day) or use secure, prepaid mail-in repair.

3. Receive Your Replacement: If your phone was stolen, lost, or completely unrepairable, a replacement device will be shipped immediately to any address you choose, arriving on the second business day

As a bonus, subscribers also get 24/7 Premium Tech Support via the Likewize portal to help troubleshoot software bugs, back up data, or set up a new device.

Protect What You Can’t Live Without

Your smartphone holds your photos, your banking apps, your group chats, and your daily schedule. You protect your car, your home, and your health—don't leave your most utilized daily tool exposed to chance.

Add Boost Protect to your account today via the Boost Mobile App or your online account dashboard, and never panic over a pavement drop again.

Restrictions apply. Coverage must be added within 30 days of device purchase or during qualified open enrollment windows.