Frequently Asked Questions 

FAQs Home

Emergency Broadband Benefits Program


What is the Emergency Broadband Benefit Program?

The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that partners with wireless carriers, like Boost Mobile, to provide a temporary discount on a monthly broadband plan or a smartphone plan for qualifying low-income households. Eligible households can receive:

  • Up to a $50/month discount on a monthly broadband plan or smartphone plan
  • A one-time discount on a supporting mobile broadband device, if applying for the monthly broadband plan discount

Only one monthly mobile broadband plan or smartphone plan discount and one mobile broadband device discount (if applying for the monthly broadband plan discount) is allowed per household.

The program will end when government funding for the EBB Program ends, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.


Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

EBB Program applicants will need to go through an eligibility check before activating.