Frequently Asked Questions 

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Juega Ya! FAQs


Effective 01/24/2023 this service is no longer available for new activations.

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What is Juega Ya!?

  • Juega Ya! is a Spanish gaming service that provides a variety of ad-free games to mobile phone users.

    Our selection features hundreds of fun hand-picked games for the whole family. Choose from a growing catalog of games in categories such as Action, Adventure, Arcade, Cards, Educational, Puzzle, Shooting, Sports, Strategy and more. New games are added all the time for endless fun!

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What's included in Juega Ya!?

  • Unlimited access to play anytime and anywhere hundreds of the best HTML games.
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Can I use Juega Ya! on my tablet?

  • You can use Juega Ya! on your tablet, but for the first time you are using it, you need your phone with you. The tablet will require a pin flow when you claim your existing subscription. Please follow the steps described above if the customer is connected to Wi-Fi part.
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Is Juega Ya! available in English?

  • No. Juega Ya! Is only available in Spanish.
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How do I unsubscribe from Juega Ya!?

  • To cancel your subscription go to http://juegaya.com/es/subscription and click on “Quiero cancelar mi suscripción”.

    A window will open up confirming that the subscription has been cancelled.

  • Go to My Boost>Account>Manage Plans and Add-Ons on your device or My Account>Manage Add-Ons on boostmobile.com
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Juega Ya! Contact Information

  • Customer accesses JuegaYa.com on their device
    • Clicks on the Menu button top left, and opens up the Options list
    • Click on Support > Contact Us
  • Email – soporte@juegaya.com
  • Phone: 1.877.840.6653
  • 24/7 Support is available in both English and Spanish